Managers create effective /Processes/ for team members to work together (Zhou)

Everyone must know how their skills and efforts fit into the complete team effort. Who does what, by when? How are decisions made?

Inspiring companies often have very clear processes for how they do work. For example, Basecamp with Shape Up, their guides, and handbooks.

Process doesn’t always excite people, but effective teamworks requires some level of process. “As talented as we are, mind reading is not a core human competency.”

References

Julie Zhou, The Making of a Manager